This PYROCAST 27cm/2 Litre Tagine provides superior heat retention and even cooking for flavoursome dishes. The tagine has an enamelled cast iron base and comes with a conical ceramic lid. This durable cast iron tagine is suitable for all heat sources and is ideal for slow cooking. The close fitting conical ceramic lid seals in the heat, and the condensed juices drip down from the sloping sides of the lid onto the food, continually basting and keeping the dish tender and moist. This cast iron favourite will last for years and years with proper use and care.

FEATURES:

• Heavy duty enamelled cast iron base
• Conical ceramic lid allows condensed juices to continually baste the dish
• Cast iron cookware retains heat, ideal for slow cooking
• For use on induction, ceramic, electric or gas
• Serve hot sizzling dishes straight to the table
• Oven safe to 150? with lid, 250? without lid
• Limited Lifetime Warranty against manufacturing faults and defects

USE & CARE:

• Before cooking, apply vegetable oil to the cooking surface of your cast iron pan and pre-heat slowly
• Once the utensil is properly pre-heated, you are ready to cook
• A low to medium temperature setting is sufficient for the majority of cooking applications
• Do not wash this piece of cookware in the dishwasher
• After cooking, clean your cast iron pan with a soft sponge and hot water
• Towel dry immediately and apply a light coating of oil to the cast iron pan while it is still warm
• Store in a cool, dry place
• Never put a hot cast iron pan into cold water, as thermal shock can occur casuing the pan to warp or crack
• Cast iron gets very hot during use, always use oven mitts or pot holders to lift your cookware

Product Information Disclaimer:

Product descriptions, specifications, and images
are provided based on information supplied by the manufacturer. While we make
every effort to ensure accuracy, details such as dimensions, colour, and finish
may vary slightly. If specific measurements or details are important for your
purchase, please contact us before ordering and we will be happy to assist.

We Ship Australia-Wide

At Bartan Kitchenware & Homeware, we're committed to getting your quality kitchenware and homeware to your door quickly and safely. Every order is carefully packed and dispatched with care.

How Long Will Delivery Take?

Processing typically takes 1–3 business days after your order is confirmed. Once your items ship, delivery timeframes depend on your location:

• Major Cities (Sydney, Melbourne, Brisbane): 2–5 business days
• Regional Areas (Gold Coast, Sunshine Coast, Adelaide, Newcastle, Wollongong): 3–7 business days
• Remote Areas (Perth, Hobart, Far North Queensland): 7–14 business days

Tracking Your Order

Once your order ships, you'll receive a tracking number via email so you can monitor your delivery in real-time. This gives you complete visibility and peace of mind.

Delivery Days & Hours

We arrange deliveries Monday to Friday during standard business hours. Please ensure someone is available to receive your order, as our couriers cannot leave items unattended.

What If Something Goes Wrong?

If your order arrives damaged or doesn't arrive within the expected timeframe, contact our customer service team immediately. We'll work with our courier partners to resolve the issue quickly and ensure your satisfaction.

We stand behind the quality of our kitchenware and homeware products. Most items come with a 12-month manufacturer's warranty from the date of purchase, covering defects in materials and workmanship under normal use.

What's Covered:

• Manufacturing defects (cracks, breaks, or structural failures)
• Faulty components or hardware
• Coating or finish defects that affect functionality
• Electrical faults in powered appliances

What's Not Covered:

• Normal wear and tear from regular use
• Damage from misuse, accidents, or improper care
• Damage from unauthorised repairs or modifications
• Cosmetic damage that doesn't affect functionality
• Damage from incorrect storage or cleaning methods

For detailed warranty information specific to your product, please check the manufacturer's website or refer to the documentation included with your purchase.

Returns Policy

We want you to be completely satisfied with your purchase. If you're not happy with your order, we offer a hassle-free return process.

30-Day Return Window

You have 30 days from the date of delivery to return items for a full refund or exchange. Items must be:

• Unused and in original condition
• In original packaging (where applicable)
• Accompanied by proof of purchase

How to Return:

1. Contact our customer service team at support@bartankitchenware.com.au or call us during business hours
2. Provide your order number and reason for return
3. We'll provide you with return shipping instructions
4. Pack your item securely and arrange return shipping
5. Once received and inspected, we'll process your refund or exchange within 5–7 business days

Return Postage Costs:

Defective or Damaged Items: We cover return postage costs. We'll provide you with a prepaid return shipping label at no cost to you.

Change of Mind Returns or Exchanges: If you're returning an item or requesting an exchange due to change of mind (not defective or damaged), you are responsible for the return postage costs. Please arrange return shipping to the address we provide and include your order number with the package.

Refund Method:

Refunds are issued to your original payment method. Please allow 5–7 business days for the funds to appear in your account, depending on your bank. Refunds for change of mind returns will be processed after deduction of return postage costs.

Exchanges:

If you'd like to exchange an item for a different size, colour, or product, we're happy to help. Please note that for change of mind exchanges, you are responsible for return postage costs. Any price differences will be charged or refunded accordingly. Simply mention this when you contact us.

Damaged or Defective Items

If your item arrives damaged or is defective, please contact us within 7 days of delivery with photos of the damage. We'll arrange a replacement or refund immediately—no questions asked. Return postage is covered by us.

Contact Us:

• Email: support@bartan.com.au

We're here to help and want to ensure you have the best experience with Bartan Kitchenware & Homeware.