Avanti Tea Mug With Infuser 350ml - Black
Avanti Tea Mug With Infuser 350ml - Black
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Product Details
Product Details
Making Tea for one got a lot easier with the Avanti Tea Mug with Infuser. Designed for everyday use, the mug and lid are crafted from heat resistant borosilicate glass that lets you view the tea as it is steeping. It comes with a stainless steel laser etched infuser with fine mesh to ensure the maximum flavour and infusion of your favourite tea be it loose or in a bag. The infuser features a large opening to make pouring boiling water into it easy and a silicone covered rim to ensure no heat escapes while steeping. The lid doubles ups as a coaster for the infuser once the tea is steeped, so you can enjoy your hot beverage without any mess.
- 420ml Capacity
- Made from heat resistant borosilicate glass
- Stainless steel laser etched infuser
- Silicone edge on infuser ensures no heat escapes while brewing
- 2-in-1 borosilicate glass lid keeps you drink warm and doubles as a coaster
- Can be used with loose tea or tea bags
- Glass is microwave oven safe
- Dishwasher Safe
USE & CARE
- Preheat the Tea Mug with boiling water and discard water
- Place infuser in the glass mug and add your favourite loose tea directly into the spacious, stainless steel tea infuser
- Pour freshly boiled water on the tea in the infuse. Cover with lid and steep according to desired strength
- Remove lid and flip it over. Remove the infuser and place on the lid
Product Information Disclaimer:
Product descriptions, specifications, and images
are provided based on information supplied by the manufacturer. While we make
every effort to ensure accuracy, details such as dimensions, colour, and finish
may vary slightly. If specific measurements or details are important for your
purchase, please contact us before ordering and we will be happy to assist.
Shipping & Delivery
Shipping & Delivery
We Ship Australia-Wide
At Bartan Kitchenware & Homeware, we're committed to getting your quality kitchenware and homeware to your door quickly and safely. Every order is carefully packed and dispatched with care.
How Long Will Delivery Take?
Processing typically takes 1–3 business days after your order is confirmed. Once your items ship, delivery timeframes depend on your location:
- Major Cities (Sydney, Melbourne, Brisbane): 2–5 business days
- Regional Areas (Gold Coast, Sunshine Coast, Adelaide, Newcastle, Wollongong): 3–7 business days
- Remote Areas (Perth, Hobart, Far North Queensland): 7–14 business days
Tracking Your Order
Once your order ships, you'll receive a tracking number via email so you can monitor your delivery in real-time. This gives you complete visibility and peace of mind.
Delivery Days & Hours
We arrange deliveries Monday to Friday during standard business hours. Please ensure someone is available to receive your order, as our couriers cannot leave items unattended.
What If Something Goes Wrong?
If your order arrives damaged or doesn't arrive within the expected timeframe, contact our customer service team immediately. We'll work with our courier partners to resolve the issue quickly and ensure your satisfaction.
Warranty & Returns
Warranty & Returns
We stand behind the quality of our kitchenware and homeware products. Most items come with a 12-month manufacturer's warranty from the date of purchase, covering defects in materials and workmanship under normal use.
What's Covered:
- Manufacturing defects (cracks, breaks, or structural failures)
- Faulty components or hardware
- Coating or finish defects that affect functionality
- Electrical faults in powered appliances
What's Not Covered:
- Normal wear and tear from regular use
- Damage from misuse, accidents, or improper care
- Damage from unauthorised repairs or modifications
- Cosmetic damage that doesn't affect functionality
- Damage from incorrect storage or cleaning methods
For detailed warranty information specific to your product, please check the manufacturer's website or refer to the documentation included with your purchase.
Returns Policy
We want you to be completely satisfied with your purchase. If you're not happy with your order, we offer a hassle-free return process.
30-Day Return Window
You have 30 days from the date of delivery to return items for a full refund or exchange. Items must be:
- Unused and in original condition
- In original packaging (where applicable)
- Accompanied by proof of purchase
How to Return:
- Contact our customer service team at support@bartankitchenware.com.au or call us during business hours
- Provide your order number and reason for return
- We'll provide you with return shipping instructions
- Pack your item securely and arrange return shipping
- Once received and inspected, we'll process your refund or exchange within 5–7 business days
Return Postage Costs:
Defective or Damaged Items: We cover return postage costs. We'll provide you with a prepaid return shipping label at no cost to you.
Change of Mind Returns or Exchanges: If you're returning an item or requesting an exchange due to change of mind (not defective or damaged), you are responsible for the return postage costs. Please arrange return shipping to the address we provide and include your order number with the package.
Refund Method:
Refunds are issued to your original payment method. Please allow 5–7 business days for the funds to appear in your account, depending on your bank. Refunds for change of mind returns will be processed after deduction of return postage costs.
Exchanges:
If you'd like to exchange an item for a different size, colour, or product, we're happy to help. Please note that for change of mind exchanges, you are responsible for return postage costs. Any price differences will be charged or refunded accordingly. Simply mention this when you contact us.
Damaged or Defective Items
If your item arrives damaged or is defective, please contact us within 7 days of delivery with photos of the damage. We'll arrange a replacement or refund immediately—no questions asked. Return postage is covered by us.
Contact Us:
- Email: support@bartan.com.au
We're here to help and want to ensure you have the best experience with Bartan Kitchenware & Homeware.
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